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Sewer, Drains or Fixtures Blocked
Acceptable Performance/Condition Sanitary drainage systems and fixtures shall drain waste products to a public sanitary sewer or private sewage disposal system without interruption. Warranty Damage caused by blocked sanitary drainage systems resulting from vegetation (e.g., tree roots), alterations made by the homeowner, improper maintenance or use, or caused by municipal services or other utilities is excluded from the warranty. Action Complete failure of sanitary drainage systems is considered to be an emergency. The builder shall effect repairs within 24 hours of receiving notice from the homeowner. If the homeowner cannot contact the builder or the subtrade, the homeowner must take steps to mitigate the damage. Remarks If the homeowner expects to be reimbursed for repairs, the repairs must be documented to clearly identify the nature of the problem and repair and be illustrated with photographs. The builder is only responsible for reimbursement where the cause of failure results from work or material supplied by the builder. In all other cases, the homeowner is responsible for the cost of repairs. |